Closes On: January 31, 2024 at 05:00 PM CST
Department: Finance
Job Status: Full-Time
Shift: 8:00 AM - 5:00 PM
Days Worked: Mon.
, Tue.
, Wed.
, Thu.
, Fri.
Rate of Pay: $19.
09 - $28.
18
Job Summary
Under the direction of the City Clerk/Finance Director, performs a number of varied and complex financial responsibilities related to the City’s utility billing system.
Assists the public with information about community services and programs.
Job Duties and Responsibilities
Job Duties and Responsibilities:
I.
Under the direction of the City Clerk/Finance Director, performs a number of varied and complex financial responsibilities related to the City’s utility billing system.
Assists the public with information about community services and programs.
A.
Oversees the receipt and processing of cash and checks received for payment of utility bills.
B.
Oversees the balancing of daily payments for utility bills.
C.
Processes change orders affecting the billing of utilities.
D.
Calculates monthly charges, refunds, etc.
E.
Maintains accounting records, billing systems and files relating to the billing of utility fees.
F.
Furnishes information to the public on a variety of matters relating to the maintenance of accounts.
G.
Directs callers to the proper person or office, or takes accurate messages.
H.
Handles citizen inquiries and complaints applying knowledge of ordinances, statutes, and departmental regulations.
I.
Processes and collects payment for cemetery openings and lot purchases.
J.
Prepares deeds for cemetery lot purchases and processes lot transfers.
K.
Receives and routes incoming mail.
L.
Processes outgoing mail.
M.
Types routine correspondence relating to water and sewer utilities.
N.
Assists non-English speaking customers in resolving questions and concerns.
Arranges for interpretive services where necessary.
O.
Assists in making arrangements for the use of meeting rooms and/or the lecture hall in the absence of the facility manager.
Assists with basic set-up of meeting rooms and/or lecture hall as necessary.
P.
Assists the public with information about the community, such as utility set-up, community services, community programs, community organizations, etc.
Q.
Performs other duties and responsibilities as assigned.
Qualifications
Qualifications:
I.
Knowledge of proper fiscal accounting and recordkeeping procedures.
II.
Knowledge of modern office methods and equipment.
III.
Thorough working knowledge of computers and software applications, including billing system, word processing, spreadsheets, etc.
IV.
Good working knowledge of English, spelling, grammar, and math.
V.
Ability to communicate effectively with the public and staff in verbal and written formats.
VI.
Ability to understand and follow complex oral and written directions.
VII.
Ability to make decisions in accordance with laws, ordinances, regulations, and established policies.
VIII.
Ability to maintain confidentiality.
IX.
Must exercise considerable tact and diplomacy when dealing with the public and other City employees.
X.
Must be able to demonstrate proper etiquette when dealing with customers over the phone or in person.
XI.
Requires a thorough working knowledge of community services, programs, and organizations and the operations of the City of Great Bend.
XII.
Knowledge of requirements and procedures for obtaining electrical, natural gas, water, sewer, telephone, cable, cell phone, and trash services.
Education/Experience
Education/Experience -
Education/Experience:
This position requires a high school diploma or equivalent.
Some accounting experience is preferred, along with advanced coursework in accounting, finance, etc.
Proficiency in the use of the computer is essential in this position.
Working Conditions
Working Conditions:
Work is inside and involves prolonged sitting and possible eyestrain.
Work is generally light, but may involve some moderate lifting, pulling, pushing, and carrying.
Also involves seeing, hearing, and talking.
Position will require a valid Kansas driver’s license.
Additional Information
WE BELIEVE our employees:
Are the most important part of our organization and integral to everything we do.
That they are skilled, competent, innovative, and,
They aspire daily to be a part of something greater than themselves.
We demonstrate that belief by providing a culture in which all employees are empowered to best serve others, where their expertise and ingenuity is sought after and valued, where leadership is displayed at all levels of the organization, and where service to others is a hallmark.
Whatsapp
